Last updated: 22/09/2025
Who we are
Saltdean Podiatry provides podiatry services to patients in the UK. For the purposes of data protection law, we are the data controller responsible for the personal data collected through this website. If you have any questions about this policy or how we handle your data, you can contact us by email at christopherhadaway91@gmail.com or by phone at 07851 642317.
Information we collect
When you use our website or contact us, we may collect personal information such as your name, email address, telephone number and any other details you choose to provide through our contact forms or over the phone. We also collect technical information when you visit the site, including your IP address, browser type, device information and how you interact with the site. Some of this information is collected automatically using cookies and similar technologies.
How we collect your information
We collect information directly from you when you complete a contact form, call us or send us an email. We also collect information automatically through cookies and other technologies when you browse our website. In addition, we use third-party providers, including Google and Microsoft, who process data on our behalf to provide analytics, advertising and security features.
How we use your information
We use your information to respond to enquiries, to provide podiatry services, to manage appointments and to communicate with you. We also use technical and analytics data to improve the performance of our website, to understand how visitors use it and to inform our marketing activities. In some cases, we use data to deliver advertising, including remarketing through Google Ads. We also use Google reCAPTCHA to protect our forms from spam and abuse. We may use your data to comply with legal or regulatory requirements.
Cookies and similar technologies
Our website uses cookies and similar technologies to function correctly and to improve the user experience. Some cookies are essential, such as those that enable forms to work securely. Others are used for analytics, advertising and performance monitoring. We use Usercentrics to manage your cookie preferences and to give you control over which cookies you accept. You can change or withdraw your consent at any time by adjusting your cookie settings through the banner on our site. If you disable certain cookies, parts of the site may not function properly.
Third-party services we use
We use Google Tag Manager to manage and deploy tracking tools. Google Analytics 4 is used to collect statistics about how visitors use our website, with IP anonymisation enabled where possible. Google Ads is used to deliver advertising and remarketing campaigns. Microsoft Clarity is used to record anonymised session replays and heatmaps, helping us understand how visitors interact with the site. Google reCAPTCHA is used to protect our forms from spam. Each of these providers has its own privacy policy and may process your data outside the UK, with safeguards in place such as standard contractual clauses.
Legal basis for processing
We process your personal data with your consent when you accept optional cookies for analytics and advertising. We may also process your data where it is necessary to pursue our legitimate interests, such as responding to enquiries, improving our website and ensuring its security. In some cases, we may process data to comply with legal obligations.
How long we keep your data
We keep personal information provided in enquiries only for as long as necessary to handle your request and provide any follow-up services. Analytics data is retained according to the settings offered by Google and Microsoft, typically between 14 and 26 months. Data collected for marketing purposes is retained only while consent remains valid.
Who we share your data with
We do not sell your personal data. We may share it with trusted service providers who help us operate our website and deliver our services, including our hosting provider and the third-party services listed above. These providers are contractually bound to handle your information securely and in line with data protection law.
International transfers
Some of the third-party providers we use may process personal data outside the United Kingdom. Where this happens, appropriate safeguards are applied, such as standard contractual clauses approved under UK data protection law.
Your rights
You have the right to request access to the personal data we hold about you, to ask us to correct it if it is inaccurate or to request its deletion in certain circumstances. You also have the right to restrict or object to certain types of processing and to request that your data be transferred to another provider. Where we rely on consent, you can withdraw it at any time using the cookie settings tool or by contacting us. If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.
How to contact us
If you have any questions about this policy or how we handle your personal data, you can contact us by email at chris@gych.me or by phone at 07851 642317.
Changes to this policy
We may update this Privacy & Cookie Policy from time to time to reflect changes in technology, law or our practices. Any changes will be posted on this page, and the updated date will be shown at the top. We encourage you to review this page periodically.